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Privacy Policy

Privacy Policy

Effective Date: 15th August 2025
Last Updated: 10th August 2025

This Privacy Policy (“Policy”) describes how Pyrus Innovations OPC Private Limited (“we,” “our,” “us,” or “Proptecher”) collects, uses, discloses, and protects your information when you use our website, services, and applications (collectively, “Platform”).

By accessing or using Proptecher, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Platform.

1. Scope & Applicability

This Policy applies to all users of our Platform, including builders, developers, buyers, and visitors, across India and internationally. It complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and aligns with principles under the General Data Protection Regulation (GDPR) for EU users.

2. Information We Collect

We may collect the following categories of personal and non-personal information:

a) Personal Information:

  • Full name

  • Email address

  • Phone number

  • Company name and registration details

  • Physical address (including RERA registration details for builders)

  • Payment details (processed via secure third-party payment gateways)

b) Sensitive Personal Data or Information (SPDI) under Indian Law:

  • Financial details (bank account or card information — collected only via secure payment partners)

  • Passwords and authentication details

  • Government-issued identification numbers (e.g., PAN, Aadhaar, GSTIN)

c) Non-Personal Information:

  • Browser type, device information, and IP address

  • Cookies and tracking data

  • Usage statistics and analytics

3. How We Collect Information

We collect information through:

  • Direct submissions via forms (e.g., registration, contact us, property listings)

  • Automated data collection via cookies, analytics tools, and log files

  • Third-party integrations such as payment gateways, map services, and communication APIs

4. Use of Information

We use collected information for:

  • Creating and managing user accounts

  • Facilitating property listings and enquiries

  • Processing payments and invoicing

  • Customer support and dispute resolution

  • Marketing and promotional communications (only with consent)

  • Compliance with legal and regulatory obligations

  • Fraud detection, prevention, and security monitoring

5. Legal Basis for Processing (GDPR Applicable)

For EU users, we process your data based on:

  • Consent (Article 6(1)(a))

  • Contractual necessity (Article 6(1)(b))

  • Compliance with legal obligations (Article 6(1)(c))

  • Legitimate interests (Article 6(1)(f))

6. Disclosure & Sharing of Information

We do not sell your personal information. We may share it only with:

  • Verified service providers assisting in operations (payment processors, hosting providers, communication platforms)

  • Government and law enforcement authorities, when legally required

  • Business successors in case of a merger, acquisition, or sale of assets

7. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience, analyze traffic, and customize content. You may disable cookies in your browser settings, but this may affect functionality.

8. Data Retention

We retain your personal information only for as long as necessary for the purposes outlined in this Policy or as required by law.

9. Data Security

We implement reasonable security practices, including encryption, secure servers, and access controls, in accordance with the IT Act, 2000 and SPDI Rules. However, no method of transmission over the Internet is completely secure.

10. User Rights

Under Indian Law:

  • Access your personal data

  • Request correction of inaccurate information

  • Withdraw consent (subject to legal and contractual restrictions)

Under GDPR (for EU users):

  • Right to be informed

  • Right to access, rectify, or erase personal data

  • Right to restrict or object to processing

  • Right to data portability

To exercise these rights, contact us at [email protected]

11. Third-Party Services

Our Platform may link to third-party websites and services. We are not responsible for their privacy practices. Please review their respective privacy policies before engaging with them.

12. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If we discover such data has been collected, we will delete it immediately.

13. Jurisdiction & Governing Law

This Policy is governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kangra, Himachal Pradesh, India.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

15. Contact Information

Pyrus Innovations OPC Private Limited
Registered Address: Ward No. 9, Nurpur Town, Village Bodh, Post Office Jassur, Tehsil Nurpur, District Kangra, Himachal Pradesh, India 176201
Email: [email protected]
Phone: +91 941 818 0066